As we have said before, we at C3 American Exteriors find it essential to have the sales representative that has been working with a customer present on the day of a job. We have found that many roofing companies do not always do the same thing.
We started our company, offering roofing and exterior remodeling, in Hanover, Pennsylvania, and over the years, we have found success in our methods of customer service. This has allowed us to expand to multiple other areas, now offering services in Maryland, Delaware, South Carolina, and North Carolina as well. One of the biggest things we pride ourselves in is communication, always wanting our customers to feel heard. This is why we open a line of communication from the moment we first make contact with a potential client. This contact will continue on throughout the entire process, and, most importantly, will take place during the actual job as well.
Whichever sales representative was in touch with a customer from day one is the same one that will stay in touch the entire time. This sales representative will even be present onsite during the day of the project. We have sales representatives local to every state that we offer services in. So, if you are receiving a new roof in Hanover Pennsylvania, your representative will be present in Hanover during the job. That way, if you have any questions or concerns, you have a way to voice them as soon as they arise.
If you are looking for roofing or other types of exterior remodeling, reach out to us to receive excellent communication. We want to help you in any way we can. Give us a call today to get started!